Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Timeframes
- Pakistan: 3–7 business days
- International: 7–20 business days (depending on destination and supplier location)
Shipping Costs Shipping charges are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time — keep an eye on our store for updates.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your order through the courier's website.
Dropshipping Notice UltraLook works with trusted suppliers to bring you the latest fashion. Orders are fulfilled and shipped directly from our suppliers, which means delivery times may vary. In some cases, items from the same order may arrive in separate packages.
Delays While we strive to meet all delivery estimates, delays may occasionally occur due to high demand, customs clearance, or courier issues. We appreciate your patience.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at [your email] and we will resolve the issue promptly.